Politique d’expédition
All orders are processed and shipped within 24 to 48 business hours after payment confirmation. A confirmation email with a tracking link will be sent as soon as your order is dispatched.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Belgium | 5–7 business days |
| European Union (FR, DE, IT, ES) | 5–7 business days |
| United Kingdom | 5–7 business days |
| International (CA, AU, NZ, US) | 5–7 business days |
These timeframes are estimates and may vary depending on the carrier, peak periods, or exceptional circumstances (weather, strikes, etc.).
Order Tracking
A tracking number will be sent to you by email. You can track your parcel directly via the link provided.
Delays & Delivery Issues
If you experience a significant delay or have not received your order, please contact us at support@queenfusion.com. In accordance with the EU Consumer Rights Directive, you are entitled to remedies in the event of non-delivery within the agreed timeframe.